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Data Deletion and Retention

How account deletion, inactivity deletion, retention, and backups are handled in MyTrueWorth / TrueWorth.

Last updated: 24 March 2026

Account deletion

You can delete your account at any time within the application.

When you delete your account:

  • Your personal and financial data is permanently deleted
  • Your account is removed from active systems

Inactive accounts

  • Accounts with no login activity for 5 months are considered inactive
  • A warning email will be sent
  • If no login occurs within 1 month, the account will be deleted

Retention

Some limited data may be retained where necessary for:

  • Security
  • Fraud prevention
  • Legal obligations

Backups

Data may remain in secure backups for a limited period before automatic removal.

Contact

support@mytrueworth.co.uk

MyTrueWorth

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